Dreadful customer service Do NOT bother ordering f...

Dreadful customer service Do NOT bother ordering from this company. We have experienced possibly the worst service ever from a British company. Given one star as this appears to be lowest available.



When I contacted customer service the response was quite frankly staggering:
1. They never guarantee when an order will be delivered
2. They do not state at time of ordering that item is out of stock - but they take your money.
3. They will not ring you to discuss - in case partner answers the phone and 'spoils a surprise'!
4. They only keep paperwork for 4 weeks for 'data security' This means if you request a size and it is delivered 6 weeks later and is wrong (this happened to me) they have no way of checking.