A

3 plus years ago i contacted Mike for an estimate

3 plus years ago i contacted Mike for an estimate
He came by and was very personable and professional

His installer completely blew me off for my appointment
Then his installer was running hours late for my "makeup" - never bothered to contact me to let me know

I texted Mike and told him he had an interesting business model.
He apologized and when the installer finally showed up ... he did the work and didn't charge me (wish i knew that before i told him to only do 1 small section, not the entire roofline) -

I wrote to Mike to thank him, told him he won me back and would hear from me again when i was ready to finish the work also told him I left some great reviews on Yelp and google for him.

Comments:

No comments