Poor service from the personnel department, does n...

Poor service from the personnel department, does not offer adequate working conditions for employees.
I went to take my sister to rinalize her dismissal from the company and we stayed more than 1: 30h waiting, in addition to several times saying that she could not be attended on the day.
My sister started working there with an expectation that was different from what she really was, she got another job and asked for an account. Even though she was the one who requested the termination of the company, she was wound up for more than a week to be attended to and without being able to be hired by another company. Now if the treatment with employees is like that, imagine with customers.