For an order from KPN, I received a different appo...

For an order from KPN, I received a different appointment time twice after they did not show up first time. After waiting for hours today, it appeared that they had called at the wrong address and had made a note through the bus. In the mail also received an attached photo with 'a photo of your front door' (???). After mentioning my correct address, the delivery person came by, quickly took a picture of my door, did not ring and I received an email saying that the deliveryman was 'gone' again. Weird company that does not communicate well and can not recognize errors. Hence this very bad review, I still do not have my package. I am also ignored on the mail by this strange company.

Update (January 2019) to date they have no longer responded to my mail, not even to schedule a new appointment (something with not being able to handle errors, except responding to these reviews as standard?) Meanwhile had contact with KPN who happily sent it to me via post nl so I finally had my package after 2 weeks. If you have the choice, NEVER let your parcels deliver through this company!