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Katrina Winchell

3 years ago

Door open time was changed prior to the event, and...

Door open time was changed prior to the event, and proper notification sent by email, but then the venue failed to open in a timely manner, leaving hundreds of people freezing out in the snow. I ended up getting sick from the hour+ long wait experience. We didn't even make it to our seats until after the show started - and there was supposed to be a 90 minute cushion from doors opening. I'm highly disappointed in how it was all handled. Floor seating was very tight with hardly any leg room, leaving us all having to move out of the aisle to let anyone get out. Security and personnel were amazing though. Parking very limited in the area and event parking is $20 either right across the street or a couple blocks away.

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