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Dj Hewey

3 years ago

We had a reservation here for 2 nights. We needed ...

We had a reservation here for 2 nights. We needed to cancel because of a change in plans. Tried repeatedly to call, but could never get through. We actually ended up going to the office the day before our reservation because that was the only way to get in contact with them. We told them we could stay one night but had to leave for family reasons before the second night. They said we would be charged the deposit and one night (which is the same as the full price of 2 nights...) We decided to drive through the campground to check it out. Our site was E33. It took us 10 minutes to get to our site from the office going through the maze of one way roads at 7mph... What a pain if you ever decide to leave! We decided it wasn't worth staying and lost our deposit. We would have been happy with a gift certificate for a future stay, but instead we were told "we're trying to run a business here". Beautiful place, but could have been much more accommodating.

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