Robert Smith

Review of Fitness Incentive

The staff including management are terribly rude a...

The staff including management are terribly rude and snobby. I went to inquire how to participate with the challenge being advertised around the gym. I stood at the front desk for a few minutes before I interrupted the conversation the workers behind the desk were having. I said excuse me, can you provide me with information how to join the challenge... The response I received was unexpected. With an eye roll I was told the nutritionist running the program was not available. Then they went right back to their conversation. I expected maybe a flyer with some details. Take my information or something. It felt awkward and uncomfortable so I left. The next day I asked to speak to the manager to see if I could obtain the information about their program and I mentioned the treatment I experienced the night before. Her response was "I heard how you (as in ME) interrupted and her night manager". I was dumbfounded! I apologized for interrupting and tried to explain about my inquiry. It didn't matter, she wouldn't even listen to me going on to say that I can't treat people like that?!? I don't know where they get their people skills from! In addition to their poor attitude $55 a month I expected a clean locker room! The parking is terrible. I will Not be going back nor will I ever refer anyone to this place!