Chase Kennedy Review of The Asbury Group
I brought one of my vehicles to the collision cent...
I brought one of my vehicles to the collision center to get an estimate, the insurance company suggested their preferred collision center but due to the company reputation I decided to bring it to you( which was totally a wrong decision), when I came in person to get the estimate I was told that they are waiting for my insurance adjuster to get the estimate even though I brought the car for the estimate Not the insurance company, I didn't understand why do I have to wait for my insurance company adjuster to get an estimate on my vehicle that I personally brought to your company, fast forward when the adjuster showed up and checked the car for the initial assessment, I asked for the estimate that I originally came here for Not the insurance estimate I was told they will only give me the same estimate the adjuster gave me I asked why is that, they said that's the way it's it may be confusing to me but that's how it's done, and I know beyond any shadow of a doubt that's Not how it's done and that's an insult to anyone's intelligence so I decided to get my car back and take it to an honest collision repair center, to add insult to injury I was charged $125 until now I don't even know why I was charged that amount and what kind of service was rendered to earn the money, I paid it Not because I agreed with the charge but because I was very disgusted with the service and if I have to pay money to avoid dealing further with you I'm very glad to do that.
Sorry for the extended version, from here you can makeup your own mind if you want to go through a similar experience or you deserve better. Thanks & Good Luck.
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