Facilities were nice, but I had an issue with my f...

Facilities were nice, but I had an issue with my flight getting moved up by a day, and the Hilton staff gave me the run-around about not being able to cancel the last night of my reservation. Staff referred me to the Hilton honors telephone line, and the Hilton honors telephone line referred me back to the hotel staff in an endless loop of nobody being able to actually help. At the end of the day, I have no idea if my last night will ever be refunded because I had to leave the hotel to catch my flight with no resolution.