Nobody answers phones, check in was over an hour p...

Nobody answers phones, check in was over an hour process at 10:30 at night and we had to wait around for some time before someone came to the front. You have to pay to self park your car which I understand due to covid , but nobody even tells you where to park and had to wait another 10 min.

They keep sending our items to another room.

Hotel is at about 70% capacity with about 40% of staff working.

The guy who helped us carry things to our room worked as an engineer on the property.

Only the bistro is open. No glass in the rooms, no mini bar.

No house keeping unless requested
On Our room was filthy with dirt so plus side is nobody has been there for a while.

Your paying Ritz Carlton prices for a motel experience.

Rooms are VERY outdated.

DO NOT come here. This property is struggling.