Jo Lambert

Review of Troncalli Chrysler Jeep Dodge ...

From the moment I walked in, I was immediately gre...

From the moment I walked in, I was immediately greeted and made to feel like I was a priority and that I mattered. Every single person I dealt with was friendly and completely professional. They all went out of their way to look me in the eye and shake my hand. I felt very comfortable throughout the whole process. Everything was explained with patience and transparency and attention to details. Even the manager and the finance manager came over to personally introduce themselves to me. I did not feel pressured at all. The sales consultant who I worked with, Reed Scott, was pleasant and professional and even vacuumed and washed my rental car and went to return it with me so that I wouldn t have to get an Uber. I was very impressed with the customer service from the greeter, sales consultant, financial manager and manager and every person who walked by had a smile on their face. Van and Reed took the time to talk with my dad on the phone and answer all of his questions and were very patient and respectful. Glen also offered to talk with him. I have been to other dealers and never before have I felt so confident that I was getting a reliable car for a great deal from people with honesty, integrity and a true appreciation and respect for the customer. Before this I had been so stressed out and as a young(ish) girl walking into a dealership by myself, I am happy to say I felt 100% respected and treated the same as if I had been a man with a ton of car knowledge. I would definitely recommend this place to anyone who wants car buying to be made easier and a more pleasant experience.