the frustration is like drowning in the Thames. se...

the frustration is like drowning in the Thames. several pages on their website dont work; you click and the next page to open is Page Cant Be Found - Error. and calling the phone lines can be hell; navigating through various press 1 press 2 options till you are told to hold. I held for 10 minutes and had to hang up. and all this when I owed them and wanted to find ways to pay. I suppose at some point, after persistent calling, I will get through to a human, hence the 2 stars instead of 1