R

Robert Wise

3 years ago

TLDR: RUN FROM THIS AGENCY IF THEY ARE YOUR REPRES...

TLDR: RUN FROM THIS AGENCY IF THEY ARE YOUR REPRESENTATION OR THAT OF A POTENTIAL HOME YOU ARE VIEWING!!!

First would like to be clear that Ansley was not our agent or representation, but that of the sellers of the home we purchased. Except for the first meeting, the seller's agent was unprofessional and unresponsive during and especially after the selling process with some outstanding items. We inquired about getting the seller's new address in order to forward the mail that we were still receiving and this was met with scathing refusals from both the seller, as well as the Ansley agent.

We had to take the Agency For Sale sign out of the yard ourselves, as well as inquire many times on when the lock box would be taken and the key that was to our home be given back to us. Once the sign that sat at the street for 3 days was taken, the lock box was as well without the key being left anywhere.

My wife reached out to the Agency directly to inquire about this and was told by the girl that answered the phone she would get this to management for an answer. Instead what she did was contact the seller's agent who in turn took my wife's number and called her direct. The only reason my wife answered the phone was because she thought it was the broker calling back,

Maybe some of the other agents at this Broker are professional, but one rotten apple can spoil the bunch. Follow the advice at the top!

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