Ann Goulding

Review of The Essential Baking Company

So extremely disappointed in the quality of our re...

So extremely disappointed in the quality of our recent purchase of two ciabatta loaves. We were celebrating our "Family Christmas Dinner" and purchased two loaves of the ciabatta bread only to find them HOLLOW inside. So, basically we bought "CRUST". I mentioned this to an employee at the store where we purchased the bread and they suggested that I contact the company about quality control. However, your site won't display the email address to contact customer service. Here are the photos of the loaves we purchased. One of them is MUCH worse than the other, but they were both hollow.