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NA Martin

3 years ago

Customer service was quite responsive, but technic...

Customer service was quite responsive, but technician that came to the house needlessly shut off my line as a precaution, which took place on a Friday afternoon on a holiday weekend. I was told I needed to get a contractor to inspect the line and make any necessary repairs. As you can imagine, it was a huge challenge to find a contractor on such short notice. Plus, it cost an arm and a leg for the service.
Next time, I will think twice before contacting Vermont Gas for "assistance."

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