Wendy Scher

Review of Universal Survey Center

Operators call for 7 hour shifts, ending at 10 PM ...

Operators call for 7 hour shifts, ending at 10 PM for each time zone. Operators have no control over who they call when.... the system controls everything. The "system" has a "take me off your list" selection, a frequent response, but the operator has no control over whether that's enforced, or how long it will take to happen. And of course, the surveys themselves are completely asinine and usually deal with shopping and consumer habits - probably about 1 out of every 10 surveys actually carries some political relevance. (But when you hear "public opinion polls" mentioned on TV, you know how they get those results!) The experience I had here, a job sent directly from the "public assistance" center, was very educational for how polls are (still) conducted. Just don't get mad at the person on the phone -- s/he doesn't have much choice.

The ONLY valuable service this place provides is a job for people who have nothing else.