JJ Gough

Review of Hamilton International Airport

Love this airport and never had an issue until tod...

Love this airport and never had an issue until today. Parking rates are rough and zero information for the consumer. Booked an Uber (no signs of anything) and was told to cancel and take a cab. Uber had pulled up and fought with the lady. Uber went away and called me to walk down the road, the lady pursued us. Ended up having haggle with the cab to match Ubers price with is what they are supposed to do. I mentioned to her that letting the customers know is a better way to do it. She was short, advised she doesn't even work for the airport. I advised that had I read anywhere that u we isn't allowed or only authorised vehicles are allowed then I would have looked into to other options. I advised that I normally drive and park but there is only parking information for one week on the website and that it was much cheaper for us to Uber than to pay 65 for the first 7 days and 15 dollars per additional day. I was advised that this information is incorrect.

This entire issue could be avoided if the website is up to date with the information required for the consumers to use the facility. My frustration is the lack of information available. Update your website Hamilton airport with more information on longer term parking rates and who can pick you up or drop you off at the airport.

Thank you