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David Bell

3 years ago

Picked up a nail in a tire on the way through to W...

Picked up a nail in a tire on the way through to WDW in Orlando with a family of 6, including 4 small children. Called out of the blue and and asked them if there was any way to get us into the shop to get the tire fixed as soon as possible so it didn't disrupt our trip significantly. We ended up 4 new tires at a great price, and out the door all in about 2 hours! The service advisor, Kevin was phenomenal! He kept us up to date on all progress and even made sure the kids were comfortable and had some snacks and paper to color on during the wait. What could have been a really frustrating situation for me and my family turned out to be a very minor inconvenience on our journey and we had a very pleasant experience overall.

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