Ashley B

Review of Lexington Regional Health Cent...

Watch out - you are paying for their remodel! They...

Watch out - you are paying for their remodel! They will overcharge you for every single thing! Even our doctor warned us, and we unfortunately, we learned the hard way.

A eight minute surgery incurred over 1.5 hours worth of extra charges. Conveniently, three and four minutes over what is written on charts so they can charge an extra $500, but they are certain that you incurred those charges despite charts from the surgery day showing their times don t match what is billed. Ask for proof and they will threaten to charge new found charges that they didn t charge before and refuse to give a straight answer. Never have I ever listened to explain away or make threats when asking legitimate questions. A billing specialist will also tell you that she s wasting her time when you inquire of the inaccuracies. Very interesting when that is her JOB.

I suggest you document every single thing that happens, as it happens, in writing and pictures so you have hard proof and documentation of their false charges.

Or better yet, stay away from this disaster and go to a real hospital.