Kiara Rose Davis

Review of Universal Survey Center

Overall, the job is OKAYYY, and I use emphasis on ...

Overall, the job is OKAYYY, and I use emphasis on this word because most of the time when I call numbers, I get a lot of voice mails and answering machines, I get a lot of respondents who scream and yell and curse me out and it makes me angry how people can be so rude when I try to explain to them that "I'm just doing my job. This is what I have to do." AND, the team leaders are too harsh. One of the team leaders yesterday interrupted me while I was on a call and asked if I worked a day shift earlier, I told him yes, I work Saturdays during the day from 10am until 5pm. He said, no that he meant earlier yesterday during the daytime, and he kept shouting at me. I still had the phone up to my ear. So I got upset and raised my voice at him. Why would he ask that question when he KNOWS that the only day shift I work is on Saturday? It makes no sense. And he and one of the supervisors sent me home for being "rude" and "disrespectful" when I was not trying to be. I was trying to explain to both of them that I work during the day on Saturdays ONLY. It's ridiculous. They are really harsh and they shouldn't be. Plus when it's the two-hour mark and you haven't done any surveys, they send you right on home without pay. It's ridiculous. But I'm trying to earn this money because I got referred here from the Back-To-Work Program on 125th street in Harlem and it's the first job I've had in my life. And Universal Survey Center is closing down in October. Well, good, because this place.... *sigh* I don't need to say any more.