Chris McNeil

Review of Launchpeer

While I am super-excited about our new tech startu...

While I am super-excited about our new tech startup, my experience with Launchpeer as a resource for that has been very discouraging.

Launchpeer insisted on getting 100% up-front to build the prototype for our startup. They set the expectation of having a prototype built in 4-6 weeks. It's been more than 8 weeks since we initiated the build with them, which now will not happen because of the reasons stated below:

Their agreement states that "Our Creative Team will start by creating workflow diagrams and wireframes" Launchpeer never created any workflow diagrams and wireframes for us. Instead, my team and I had to provide diagrams and wireframes at my expense.

Their agreement also speaks to technical documentation: "We start this early, mapping out User Stories and System Requirements into our project management tool and export those into a PDF for you so you know exactly what your product roadmap is, how your app should be built, and what technical specifications will go into the development of it." Similarly, I and my team had to map out the user story that Launchpeer did not provide. And we never received any technical specifications from them specific to our product.

On branding, the agreement states "Our Creative Team will come up with your initial branding, such as color palette, logo, and style guide, so when development starts we know exactly how to incorporate that into your product." Again, we did not receive any initial branding from Launchpeer, in spite of having provided a branding guide to them.

The agreement on the Interactive Prototype: "With all the wireframes complete, tech documentation done, and branding polished, our product managers and designers will begin designing the User Interface of your application using a combination of Sketch, Photoshop, and Adobe Illustrator. " Again, we did not receive what was promised. . . . no User Interface design whatsoever.

The only thing we have received is a list of features in a Microsoft Word Document from which the content came from the extensive documentation that we had provided to Launchpeer.

In addition to not honoring the contract, I was made aware that Launchpeer approached a member of my launch team for another project, which is direct violation of the Non-Compete and Non-Solicitation Agreement section of the NDA agreement we have with them.
Upon learning about the breach of contract at the beginning of December 2018, I lost all remaining trust in Launchpeer and cancelled the prototype build. They have yet to refund any money in spite of my repeated requests.