Gradually going down the drain. I have spent a lot...

Gradually going down the drain. I have spent a lot of money over many years on ASOS yet this past year I have received terrible declining service. From receiving faulty goods to completely wrong products to being lied to about failed delivery attempts (and most recently being told at 3pm on the delivery day that actually they weren't going to bother delivering) and evasiveness when questioned about reasons for no delivery and lack of communication - I do not trust this site at all anymore!!