The experience was lacking. While the product sele...

The experience was lacking. While the product selection appeared appealing online, the execution fell short. The quality of the items received did not align with expectations set by the website. Size discrepancies in the serving ware and inconsistent color matching were notable. Customer service was slow to respond, leaving concerns unaddressed for longer than anticipated. It's concerning when a company fails to deliver on its promise of quality and customer satisfaction. Overall, the service and product quality need significant improvement.