J

Jeff Terrozas

3 years ago

I was really hesistant to use Quicken Loans becaus...

I was really hesistant to use Quicken Loans because the big name mortgage guys tend to be impersonal. However, I have found that Quicken was very attentive and organized about the process. They answered question immediately and always let me know where we were in the process. I had Justin Vacca and Kevin O'Connel on my mortgage and they provided complete guidance. The online Message Board and To-Do list makes life easy and at the end of the day you have a complete document list of everything organized for you. I didn't care for the Realtor choice they recommended, but beyond that it was an excellent and minimal stress process all the way through. If this ever changes I will update.

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