Rocco Tito

Review of Freightliner of Arizona

After getting my RV back for repairs I noticed my ...

After getting my RV back for repairs I noticed my King Dome was missing off my roof (not something you look at everyday, went on the roof for something else and discovered it gone). I knew it was up there prior to taking it in as I had used my TV prior to bringing it in. I brought my coach in on Sunday, August 4th, as my appointment was early Monday and didn't want to fight early morning traffic. Kirk Ault (service manager) suggested I do this and that they have security patrolling the area all the time. Weeks after being home (locked in my backyard) I discovered the theft. I called Kirk to tell him my findings and asked if he could pull up security camera coverage. He said they don't have cameras, just guards that roam the area. he said he has a picture he took of my coach Monday morning (he was going to send me but never did) that shows the King Dome missing so it had to have been taken off Sunday night while the guard was somewhere else. Now Kirk tells me they are not responsible for stolen items even though he suggested I bring it in Sunday and they have good security .
The servicing of my coach was great but I refuse to continue to do business with a company that won't protect my property when it's in their care!
I was told of this service center by a fellow RV'er and you can bet I'll let everyone I come it contact with in the RV world of my experience!