Frank B

Review of Vision Extrusions

After conducting a lot of research, I purchased on...

After conducting a lot of research, I purchased one of Visions sheds Model S9580-A 9 1/2 x 8 from Lowes in Kanata, ON. For the most part the shed was well placed with all the parts, except that five parts were cut wrong. On the back side wall the sloped panel WP6 was cut at the wrong angle resulting in me having to force two panels together with like channels (shallow to shallow) which the instruction say is a no, no. As I was in the middle of an installation and it was a weekend , dis-assembly was not an option, so I have a bit of a buckle in these two mis-matched panels. When it came to assembling the roof panels both Roof Gables (RGA +RGAB) also had the angles cut at the wrong angle. With some cutting to make things fit, I was able to continue. When I called Customer Service during business hours, I got a recording that they were unable to answer my call and to leave a message. Vision Extrusion needs to pay closer attention to quality control and needs to address their lack of customer service.