S

Selena Wilks

4 years ago

I am so ridiculously happy with my consultant, Sar...

I am so ridiculously happy with my consultant, Sara, and the whole team at LWD.

They have a good range of price points to fit a decent amount of budgets. My mom, friends, and I all felt comfortable, welcome, and, while we did clip through things fairly quickly, it never felt pressured or rushed. Sara took into account the things I said I was really looking for and made suggestions, but if something caught my eye that was a bit outside of what I thought or had stated, there was no chastisement that it "wasn't technically x, so do you really know what you want?" (Needless to say, I had a rough time at another shop previously, so this place felt just fantastic.)

The customer service has also continued through the initial purchase. Absolute follow through on what they say they're going to do when they say they're going to. Had an email on Monday with follow up information, just like they said they would, and a promise of updates with estimated ship dates as soon as they got them.

I am SO happy I bought a dress with this shop!

Comments:

No comments