This review is specifically for the PHOTOGRAPHY si...

This review is specifically for the PHOTOGRAPHY side of Amber Lights. We found Amber shortly after moving to Milford and signed up for a maternity photo shoot in 2016. We had a good experience and the photos turned out lovely, so we decided to become a "Storybook Client" for when our daughter was born. This meant that we prepaid for a set number of sessions and we got an empty personalized album, but all photo purchases were extra $$. At the time, Amber was not providing digital copies because she is a "portrait artist" and wanted us to purchase insanely expensive canvases ($300+), photo books ($200+), etc. The cheapest thing on the "menu" were the 5x7s at just $65 a pop. Just to purchase the 8x10s to go into our empty photo album were $111 per print (and we got NONE of them electronically).

At the beginning, Amber had an assistant, Toni, to help her with scheduling and ordering. Toni made the process painless (besides the prices!). However once Toni left in the summer of 2017, Amber became nearly impossible to get a hold of. It took her over a month to finally sit down with me to place the order for our daughter's one year old shoot, and the entire time she was pressuring me to order more and making me feel guilty about not selecting more pictures - again, none of these were given to me digitally, I had to purchase every single picture I wanted! Every picture I didn't order was deleted into the ether...

I have two sessions left as part of the package I prepaid for. I tried to schedule a shoot for my daughter's second birthday this past summer (2018) and Amber never returned my calls. Sadly, it's actually cheaper for me to walk away from these sessions and take my business elsewhere. It's such a shame because Amber is very talented, but she needs to improve her business model and professionalism.