Tom Delehanty

Review of The Urology Center

It's extremely difficult to get anyone to pick up ...

It's extremely difficult to get anyone to pick up the phone and make an appointment. Once you're in the door, the care is mediocre to bad. I ultimately decided to go elsewhere after Dr. Carpenter saw me once, gave a disinterested and pessimistic prognosis, then cancelled my follow-up appointment twice (I took time off work both times). I couldn't be rescheduled until many weeks later, and subsequent efforts to make an appointment failed because no one was "available" to schedule it (with any doctor, not just Dr. Carpenter). A waste of time and sick days, with exactly zero progress made toward resolving my issue.