Barbara W

Review of Planhotel Italia srl

A hotel booked for customers, the hotel was cancel...

A hotel booked for customers, the hotel was canceled by Planhotels. The money for the customers was only given back after the operation. Because you just ignored the mail. Suddenly the money was in the account, but the costs of running it stayed with us. It is then ensured with nasty emails that you withdraw the debt enforcement and if you don't do it, they take legal action so that it is not disclosed. Absolutely unfussy and not worth working with. We no longer book this hotel chain voluntarily. Horror experience and not professional ...