Rachel Bridger

Review of New Directions Australia

I have been happily dealing with New Directions fo...

I have been happily dealing with New Directions for over 3 years....but when they arbitrarily changed their Rose Geranium essential oil options, I attempted to match my previous fragrance, but based on "stem flower and leaf" versus "stem" as the description you could forgive me for being a bit unsure. I checked in with them, ended up with the more expensive option and was sent the most disgusting smelling stuff. I am now attempting to get a replacement or a refund...and it's like getting blood out of a stone. Rubbish ...extremely pissed off.