As other reviewers have said, ask for Paul Thrashe...

As other reviewers have said, ask for Paul Thrasher in internet sales. And don't be afraid to compare numbers; Paul didn't blink from the competition and provided an aggressive first offer. In fact, the initial dealership we dealt with didn't believe the quote, insisted Pearson was losing too much money and demanded I provide them with a signed estimate and Paul's name before they would match.

We kindly thanked that dealership for making up our mind for us.

Other dealerships were a bit better, but none could match the responsiveness and customer service of Pearson. On some lots, you can feel like you're a bit of a bother. You won't feel that way at Pearson. They truly want your business and we were happy to give it to them.

The Sales Manager, James, went out of his way to accommodate us on details of the car that didn't match our initial request. I think many people are hesitant to negotiate/haggle prices, but James was not offended at all and made it an easy experience.

And Sara Castleman in F&I was very patient with us while we compared numbers on extended warranties.

On roads crowded with CR-Vs, our new 2017 CX-5 GT gets some second looks. How does it drive? I couldn't tell you. My wife has never let me behind the wheel.