Jacob Armstrong

Review of Systems Plus Computers

I brought my Mac in for a SIMPLE file recovery. (O...

I brought my Mac in for a SIMPLE file recovery. (One folder got replaced by another resulting in loss of files). Laptop was IMMEDIATELY (within 15 minutes of loss) brought to systems plus. The young man at the door acted as if he d never seen a computer or answered questions in his life, already leaving me wary about giving them my computer and external drive. It was a Friday, and I was assured that they would get to it by the following Tuesday if not sooner. Today is Friday again and I had to call to check the status of my laptop, which apparently they ran a test on yesterday and are planning another for today... So for $90, systems plus will hold my laptop for a week and then slowly and unsuccessfully run tests over 2 days but without updating me. FOR $90 I COULD PURCHASE THE SAME PROGRAMS TO RUN TESTS MYSELF THAT WOULDVE BEEN DONE SOONER. Not worth the money, the workers give you no confidence, the work will not be done on time, and they do not keep you updated with the contact information you leave them. DO NOT bring a device you care about to systems plus.