Megha Banerji

Review of THE GROSVENOR HOTEL VICTORIA L...

For the price you pay this hotel is below standard...

For the price you pay this hotel is below standard. I landed early morning and staff were not friendly, check in took forever as they could not find my booking. The rooms were old and dusty. I had to call house cleaning to dust room. There were no tea bags in my room and only one cup. I tried calling room service for an hour but no response. Eventually I had to go down to reception and ask for tea bags and a cup. Rooms didn't get cleaned till late evenings on most days. Overall very poor experience.