Large offer & easily accessible but miserable afte...

Large offer & easily accessible but miserable after-sales service: bought white metro tiles where initially it was said that we could return the surplus - unfortunately we had no longer allowed the bill and therefore no return. However, the department manager acknowledged us and you could check the barcode and we had a bank statement ... but no, no return!

I go for the alternatives: Blue Dog, Tile Outlet, Woodtex ...