WARNING - NEW CUSTOMERS - go to the Trust Pilot re...

WARNING - NEW CUSTOMERS - go to the Trust Pilot reviews o, The Original Cottage Company, St Ives Holidays and all its subsidiaries before you book!! The ones I have just read are similar to my experience - they will make you think twice before you book!!
No response to emails phone calls or letter. Customer Service is non existent. Tom Ellis Director cannot be bothered to intervene - speaks volumes.