My wife went to get her pistol permit renewed got ...

My wife went to get her pistol permit renewed got there at 4:20 PM elevator wasn't working and the stairs were locked when she asked about getting it renewed they said they were closed and couldnt help her they were rude they work for the public this type of business should never close early she is leaving state with our children and carries for protection and now cant carry cause people dont know how to do their job