Michael French

Review of Vermont Gas Systems, Inc.

Called VT Gas to get an overflow issue fixed last...

Called VT Gas to get an overflow issue fixed last year. I never received a detailed invoice indicating what the repair tech had done last year. They just charged it to my bill. I still had an overflow issue after the VT Gas tech left. Today I had a constant flow that could have flooded my basement. It was fortuitous that I happened to walk down when I did and caught it. Call VT Gas. $100/hour rates to fix it. I said that's a little steep. The individual on the line indicated that I could get somebody cheaper and call back if I did not have any luck. I called RB plumbing, but he showed me what the other guy missed last year and now I have no overflow issue. I agree with the other crappy assessments. This company thinks it has a monopoly and doesn't really care about good customer service.