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Peter Gold

4 years ago

Stellar customer service that goes above and beyon...

Stellar customer service that goes above and beyond. I had a shipment that was delayed and delivered outside of the expected timeframe. Unfortunately, the delay resulted in some of the items going bad in transit. It was completely outside of Allen Brother's control, but they stepped up, offered several possible solutions, and followed through. If there was an issue, Allen Brothers was quick to call me and keep me in the loop. I never had to reach out once to initiate a conversation, they were always on top of it. Their pro-active customer service sets the bar high compared to any other specialty meat distributor. Based on my experience, I will definitely be a repeat customer for many years.

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