I recently used the company's website to explore s...

I recently used the company's website to explore some refinancing options. The process was fairly straightforward, and I appreciated the ability to compare rates from different lenders. However, I found the information overload a bit overwhelming, especially since I was hoping for a more simplified and personalized experience. The user interface was decent, but it could use some enhancements to make navigation more intuitive. The customer support team was responsive, but I encountered a few technical glitches during my session. Overall, the platform served its purpose, but there's room for improvement in terms of streamlining the process and enhancing the user experience.