As a frequent train traveler, I've found the inter...

As a frequent train traveler, I've found the interface of this website to be user-friendly and easy to navigate. It's convenient to search for and book train tickets, and the app is handy for managing bookings on the go. However, I've experienced occasional glitches when trying to make changes to my reservations, which can be frustrating. The prices are competitive, but it would be helpful to have more transparent information about additional fees before completing the booking. Customer service has been responsive, but sometimes the wait times can be lengthy. Overall, the platform is useful for booking train travel, but improvements in the user experience and customer support could make the service more reliable and efficient.