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Lisa Simpson
Review of Red Star Tavern

4 years ago

We absolutely loved the food here!! The only reaso...

We absolutely loved the food here!! The only reason I'm giving the rating of 4 and not 5 stars is due to lack of service. The evening started off pretty great we were greeted and seated promptly by the hostess...a couple minutes later we were approached by an older gentleman (whom we believed may have been the manager), that proceeded to take our drink orders. I ordered a lemonade (one of the best I've ever had by the way, freshly made and flavorful with a sugar "salted" rim... definitely above average) and the boyfriend ordered the cocktail Bittersweet Symphony which he seemed to enjoy very much. Our only concern was that it took a while to get back to our table, which didn't seem like a huge deal to us because of the quality and craftsmanship delivered by the bartender. So we shook it off, no biggie. Next we were greeted by another woman, our server that took our orders and was very friendly, not overly friendly but nice enough, and reasonably knowledgeable concerning the menu and any questions we had. The first half of the night in our opinion went rather smoothly, and after my boyfriend ordered his second drink (the maple bourbon one, which he said he loved), it seemed as though the server had given up on staying on top of her game. Throughout the meal she checked up on us, what seemed like, probably every 30 minutes which, was unacceptable to us. It took a while to get water refilled and even longer for her to bring a dessert menu (the best part of any meal!!!), and then forever to finally bring our check. We found it especially unjust because we'd been one table away from a couple she appeared to know personally, and had been chatting up for the second half of our meal. Point of the story is, make sure you (servers) aren't neglecting patrons that are paying good money for your service, which usually at minimum for most people consists of water refills and not-so-infrequent checkups.

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