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noname given

3 years ago

Did not authorize them to put anything on my credi...

Did not authorize them to put anything on my credit report. Specifically, if it is not covered by medicare, it was not authorized. They assured me it was fully covered so why did they ding my credit report??? In the end it WAS fully covered by Medicare so why ding my credit report AFTER THE FACT?? Called two times. No live person answers in the billing dept and no one has returned my calls (messages) for four days. Medical care was fine 4 stars; invasion of financial privacy and credit report: 1 star; Time to wait for treatment (considering it is a small town and sick children waiting should be called first) is 4 stars. Professionalism of the people in the ER 5 stars.. This is an update. I got a call from a woman in India. She said the phone number I thought I was calling as reflected on my credit report from St Luke's Hospital led to her private cell phone. She has been getting these calls regularly as she said apparently the hospital is referring their phone calls to her private cell phone. She said she gets these calls all the time and wanted to let me know she is not the hospital. So, now, I'm changing my stars to 1 star because the hospital indirectly routes my calls to a stranger who now has my phone and any private information I left in the message believing I was calling the hospital.

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