I give them a star because I can't give them less....

I give them a star because I can't give them less. It was the company in charge of bringing the audiovisual aspect at my wedding (exclusive supplier of the estate in which we got married last September 7, because otherwise, I would never have hired them).
The previous attention, nefarious: mails without answering for weeks, unresolved doubts, going after them for meetings ... and 3 days after the wedding, we call them and it turns out that they have not "received" the musical record of our wedding. And because we call them, otherwise, I don't know when we would have heard.
If the wedding service had been good afterwards, this message would be softer. But it was not so (which was to be expected, seeing what was seen). We made absolutely ALL the wedding lists: ceremony, cocktail, dinner, disco and special moments.
Well, still, there were fat failures: the cocktail entrance song did not sound, the dance song (we did the audio track joining a fast dance with a slow one), it was as simple as giving it to the play: well in the middle of the dance , we don't know how, another song sounded that nothing had to do.
Several banned songs played at the wedding, and they didn't even respect the last party song we asked for.
A real mess.