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Roger Pakalapatty Review of iCall (Call Center)
The service at this call center is satisfactory. T...
The service at this call center is satisfactory. The agents are polite and try to assist, but there's room for improvement. The wait times are quite lengthy, and the menu options can be confusing. However, once connected, the representatives are courteous and do their best to address concerns. The call quality is clear, which is a plus. Overall, they provide a decent service, but there are areas that could be refined to enhance the customer experience.📞
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