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Jordyn Till

4 years ago

Bought an Instinct Solar, after realising rapid ba...

Bought an Instinct Solar, after realising rapid battery drain, full charge wouldnt even last overnight, Ive talked to Garmin consultants to organise a return. Not only did I have to wait hours and hours on the line to you guys and the waiting process just to get a working watch, the mess around of printing and driving to the post, I've had to pay postage to send the faulty product back. After sending an email for a bit of compensation, waiting weeks with no reply, I then have to call them once again and all they could do is pay for the postage. Very poor customer service and very poor product quality from such a big company, will never buy from Garmin again nor will I suggest it to anyone.

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