No hot water in my room - water was "lukewarm" at ...

No hot water in my room - water was "lukewarm" at best after running for 45 min. When we called they said we need to wait for the water to go through ALL the rooms in villa 8 before it gets to 9. Service was mediocre - they gave us our own silverware for eating by the pool after ordering at the bar. The dinner at Angel Oak was pretty terrible. (Wine and service was good but not the food). The Bistro had much better food and the pool was really nice / relaxing. The spa was AMAZING - the only reason I am giving 2 stars - although on the expensive side it was one of the best massages I have had and the facial was really nice. The staff at the spa was very nice as well. All in all stick to the spa and pass on the hotel!!!