Ido Cohen

Review of IBIS

We accidentally got off the bus from the airport a...

We accidentally got off the bus from the airport at the wrong stop, it was around 11:00 at night. We didn't have local sim so we did not have a phone or an internet connection and our hotel was across the city. We tried to catch a taxi but weren't able to. After few minutes, we entered the ibis hotel and asked if they could call us a taxi but they said that they can't help us because we are not guests of the hotel and that's it. They didn't care that it's the middle of the night, that we are in a foreign country with no phone, they just snubbed us with that plain answer. If that's the kind of people that work there, I wouldn't recommend that place to anyone and after many time I stayed at ibis in other countries, I doubt that I will book again at the ibis franchise.