I would give a 0 if I could. I can't believe they ...

I would give a 0 if I could. I can't believe they wouldn't exchange a cerium hoody without a receipt bc gift from their store... Its the holidays!!!! Brand new jacket with tags. They even admitted they know it runs small. Having experience in the outdoors industry it's hard to see this. I am so disappointed. I really wanted to rep this jacket on my upcoming red rocks climbing trip. I will probably never go with Arc'teryx again. Too expensive for that kind of service. Rab has really stolen my heart on their craftsmanship and service. I rarely have a bummer story on outdoor brands but I guess this guy is big for his briches.