I am really stunned by todays events. I have been...

I am really stunned by todays events. I have been to this place many times and I have held 2 partys here.
I would like to start off with saying this place really is amazing! Well kept and friendly workers. If you are coming for the day I highly recommend this place. Its great for familys.

However. I have had 2 partys here and each time there were issues.
The first party was last year in the end of april for my youngest daughter who turned 1. We had appoved food over the phone and it was not served at the party which I looked passed and we all had a good time, but she did point out I was wrong in front of all my party guests.
Todays party costs us $475. Today my daughter turned 10 and we wanted the best. I told her I did not think 3 pizzas were enough for 33 people and it wasnt. I had to ask for an additional pizza and they were not very nice about it. They also did not fill pitchers often. But the absolute worst of the day was we were under the impression wewere aloud to stay for the remainder of the day as we did at the last party. Instead of tracking me down Allison ( I think her name was) went after my daughter The Birthday Girl, and told her "wheres your mother you need to get out now" it was obviously rude enough that a family member told her to back off and not talk to her that way. Look if we were wrong about the time we were aloud to be in there why go to the birthday girl why not go to us, we were not that far away. Then she proceeded to fight with members of our family. She also told me that last time I had a party we were not aloud to stay and I have 20 people that told her otherwise. I never believed the other reviews about this woman that were bad, but I do now.
All in all, I was embarrassed twice infront of my family and friends and I no longer recommend this place for parties. I do find it is great for day visits and their food is good and non party staff are friendly.